Instagram DM Integration
Instagram DM managed effortlessly.
Connect your Instagram business account to Calipa and reply to all Direct Messages and product enquiries from one inbox.
Use Instagram DM to drive sales
DMs from Stories & Posts
Reply to DMs from story reactions and product tags directly from Calipa.
Instagram Shop Catalogue
Share products from your Instagram Shop directly in DM conversations.
Routing from IG Ads
Instagram ads that generate DMs are auto-routed to the right agent.
Team Collaboration
Multiple agents can handle Instagram DMs from one account without conflicts.
Insights & Analytics
View DM volume, average response time, and top message sources.
Why Users Love It
Instagram DM + Calipa = higher engagement
Instagram is your visual storefront. Calipa ensures every DM and product question gets handled before the customer moves on.
- Fast replies before customers go to a competitor
- No need to log into a separate Instagram app
- All DMs saved and searchable anytime
- Seamless integration with Messenger in one inbox
How to connect Instagram DM
Create a Calipa account
Sign up for free, no credit card needed.
Open Integrations > Instagram
Navigate to channel settings and select Instagram.
Log in via Facebook
The Instagram DM API requires connection via Facebook Business Manager.
Select your Instagram account
Choose the business Instagram account you want to connect — done!
What you need
- A business Instagram account (not personal)
- A Facebook account connected to your business Instagram
- Admin access to the connected Facebook page
Connect Instagram DM now
Don't let DMs from potential buyers go unanswered. Calipa makes sure every message gets handled.